Leadership in Crisis Management

The student will learn and practice leadership skills in crises. The course provides an understanding of strategic focus areas for crisis leadership and exposes the student to techniques and processes to construct and evaluate crisis management plans designed to prevent and respond to crisis events for human service organisations including healthcare and social services. Theories and practices of strategic and operational planning for crisis management, leadership and collaboration, crisis support and ethical concerns in relation to leadership and crises will be discussed and analysed.